Use the Online Form

We’re here to help. Please help us make sure we get you the best service possible by clicking the “?” icon to the lower right of your screen and filling out the form here to submit a message to our help desk. We’ll be in touch as soon as possible to get you the help you need!

When filling out the form please include:

  • Your website URL
  • Specific details of the problem you are experiencing
  • The page where you are experiencing the problem
  • Any error messages you are receiving
  • The theme or plugin you are using (if applicable)
  • Any screenshots you may have visually showing your problem

Use the Support Portal

You may need to create a support account to use this option, but you will be able to track progress on your trouble ticket and more.

Go to http://helpdesk.tworowstudio.com/support to get started

When you submit your trouble ticket, please include:

  • Your website URL
  • Specific details of the problem you are experiencing
  • The page where you are experiencing the problem
  • Any error messages you are receiving
  • The theme or plugin you are using (if applicable)
  • Any screenshots you may have visually showing your problem

Email Us

You can email our help desk directly.

help@tworowstudio.com

Please include all the information you can including:

  • Your website URL
  • Specific details of the problem you are experiencing
  • The page where you are experiencing the problem
  • Any error messages you are receiving
  • The theme or plugin you are using (if applicable)
  • Any screenshots you may have visually showing your problem